Posts tagged ‘NECC’

August 30, 2013

999 – Emergency Customer Service

by newchapterlearning

Have you ever thought about Customer Service and the Emergency Services in the same sentence? Well now’s the time.

Emergency Services - in the UK Top Ten for great customer service

Emergency Services – in the UK Top Ten for great customer service

When it comes to being ranked for Great Customer Service, you might be surprised that two of the top ten performers are not the traditional service industries you might think of. In fact they are two of the emergency services. In a 2012 Customer Satisfaction Survey*, the Ambulance Service came in at third with the Fire Service close behind in sixth* both behind the top performer Amazon.

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August 5, 2013

InsideOut Leadership Development Program – Bringing Learning and Outdoor Activities Together

by newchapterlearning
Taking the learning InsideOut

Taking the learning InsideOut

BOOK NOW for InsideOut Leadership Development Program – Starting on 25th September – Moor House Adventure Centre Durham

Are you a manager who wants to be a leader? 

Do you want to lead your team and help it grow? 

Does the prospect of learning simple to understand and practical steps to become that leader sound interesting? 

Do you want to learn in a great environment and put your learning into immediate practice within an outdoor setting?

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