What makes training great?

by newchapterlearning
The question is....

The question is….

So what is it that makes for a really great training course. I’ve been privileged to be training a Customer Service Programme for the last few weeks and had some excellent feedback from my delegates, including the plaudit of being ‘the best trainer they’ve had’ and ‘the best course they’ve been on’, so what made the difference?

Was it the sweets I had on the tables? Was it the trainer toys a plenty? Was it the funny stories I told to bring the learning to life? Was it relating the learning directly to the learners day job? Was it being open and honest and being comfortable with the group injecting some fun and laughter into the classroom? or was it the course content being informative, engaging and diverse or indeed a combination of all of the above?

How many courses have you been on where you’re constantly checking your watch wondering when you can escape or asking yourself why you’re even on the course?

Let me ask you, when you’ve been on a great training course what is it that’s set it apart and made it great?

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2 Comments to “What makes training great?”

  1. Domain in which training is imparted, organisation should deploy the resource person to exploit the fruits of training. Lest time that passes by without opportunity to perform at the disposal of the trainee, will not end in nourishing his skills. I always look forward that the HR departments should also have right deployment policies/policies and procedures to measure the outcome of the training.

  2. There is no fixed criterion / thumb rule for a successful training. It a combination of all of the points said above i.e.
    -Distribution of the sweets as an instant reward for best participation
    -using variety of meaningful and novice games, -telling the funny and motivating stories to drive home certain point / tips
    -adult learning tecknique
    -being open and honest and being comfortable with the group injecting some fun and laughter into the classroom
    -the course content being informative

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